Thank you for visiting Florella!
The florellaraye.com website (the "Site") is comprised of various web pages operated by Florella LLC ("Florella"). Florellaraye.com is a blog and e-commerce website offering information, products, and services related to reiki, ayurveda, yoga, and other practices. Florellaraye.com is governed by the following policies:
Terms and Conditions
The florellaraye.com website (the "Site") is offered to you by Florella LLC ("Florella") conditioned on your acceptance, without modification, of the terms, conditions, and notices contained herein (the "Terms" of the “Agreement”). YOUR USE OF FLORELLARAYE.COM CONSTITUTES YOUR AGREEMENT TO ALL SUCH TERMS. Please read these Terms carefully and keep a copy of them for your reference.
Electronic Communications
Florellaraye.com’s web pages and emails to/from Florella constitute electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
Privacy Policy
Your use of florellaraye.com is subject to Florella's Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our practices surrounding personal information.
Copyright Policy
Your use of florellaraye.com is subject to Florella's Copyright Policy. Please review our Copyright Policy, which also governs the Site and informs users of our practices surrounding intellectual property.
Member Policy
If you enter a password to access any florellaraye.com page, you are a member. Your membership constitutes your agreement to the additional terms, conditions, and notices contained within Florella’s Member Policy. Please read those terms carefully, and keep a copy of them for your reference.
Customer Policy
If you purchase products or services from florellaraye.com, you are a customer. Your purchase constitutes your agreement to the additional terms, conditions, and notices contained within Florella’s Customer Policy. Please read those terms carefully, and keep a copy of them for your reference.
Minors (Under the Age of 18)
IF YOU ARE UNDER EIGHTEEN (18), YOU MAY USE FLORELLARAYE.COM ONLY WITH PERMISSION OF A PARENT OR GUARDIAN.
Users Outside of the US
THE SITE IS CONTROLLED, OPERATED, AND ADMINISTERED BY FLORELLA LLC FROM OUR OFFICES WITHIN THE USA. If you access the Site from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Florella content accessed through florellaraye.com in any country or in any manner prohibited by any applicable laws, restrictions, or regulations.
Intellectual Property
ALL CONTENT INCLUDED AS PART OF THE SITE, SUCH AS TEXT, GRAPHICS, LOGOS, IMAGES, AS WELL AS THE COMPILATION THEREOF, AND ANY SOFTWARE USED ON THE SITE, IS THE PROPERTY OF FLORELLA OR ITS SUPPLIERS AND PROTECTED BY COPYRIGHT AND OTHER LAWS THAT PROTECT INTELLECTUAL PROPERTY AND PROPRIETARY RIGHTS. You agree to observe and abide by all copyright and other proprietary notices, legends, or other restrictions contained in any such content and will not make any changes thereto.
YOU ARE GRANTED A NON-EXCLUSIVE, NON-TRANSFERABLE, REVOCABLE LICENSE TO ACCESS AND USE FLORELLARAYE.COM STRICTLY IN ACCORDANCE WITH THESE TERMS. As a condition of your use of the Site, you warrant to Florella that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
YOU WILL NOT MODIFY, PUBLISH, TRANSMIT, REVERSE ENGINEER, PARTICIPATE IN THE TRANSFER OR SALE, CREATE DERIVATIVE WORKS, OR IN ANY WAY EXPLOIT ANY OF THE CONTENT, IN WHOLE OR IN PART, FOUND ON THE SITE. Florella content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Florella and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Florella or our licensors except as expressly authorized by these Terms.
Intellectual Property is also addressed in our Copyright Policy.
Communication Services
The Site may contain review or comment forms, bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"). You agree to use the Communication Services only to post, send, and receive messages and material that are proper and related to the particular Communication Service.
By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:
Violate any applicable laws or regulations;
Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others;
Publish, post, upload, distribute, or disseminate any defamatory, inappropriate, infringing, indecent, obscene, profane, or unlawful topic, name, material or information;
Upload any files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents;
Falsify or delete any author attributions, legal or other proper notices, or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
Upload any files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer;
Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner;
Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages;
Conduct or forward surveys, contests, pyramid schemes, or chain letters;
Harvest or otherwise collect information about others, including email addresses, without their consent;
Restrict or inhibit any other user from using and enjoying the Communication Services;
Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.
Materials within a Communication Service may be subject to posted limitations on usage, reproduction, and/or dissemination. You are responsible for adhering to such limitations if you access the materials.
Florella has no obligation to monitor the Communication Services. However, Florella reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Florella reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.
Florella reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process, or governmental request, or to edit, refuse to post, or to remove any information or materials, in whole or in part, in Florella's sole discretion.
Florella does not control or endorse the content, messages, or information found in any Communication Service and, therefore, Florella specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Florella spokespersons, and their views do not necessarily reflect those of Florella.
Communication Services are also addressed in our Privacy Policy and Copyright Policy.
Submissions
Florella does not claim ownership of the materials you provide to florellaraye.com (including reviews or comments) or post, upload, input, or submit to this Site or our associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing, or submitting your Submission you are granting Florella, our affiliated companies, and necessary sublicensees permission to use your Submission in connection with the operation of their businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat your Submission; and to publish your name in connection with your Submission.
No compensation will be paid with respect to the use of your Submission, as provided herein. Florella is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Florella's sole discretion.
BY POSTING, UPLOADING, INPUTTING, PROVIDING, OR SUBMITTING YOUR SUBMISSION YOU WARRANT AND REPRESENT THAT YOU OWN OR OTHERWISE CONTROL ALL OF THE RIGHTS TO YOUR SUBMISSION AS DESCRIBED IN THIS SECTION INCLUDING, WITHOUT LIMITATION, ALL THE RIGHTS NECESSARY FOR YOU TO PROVIDE, POST, UPLOAD, INPUT, OR SUBMIT THE SUBMISSIONS.
Submissions are also addressed in our Privacy Policy and Copyright Policy.
Linked Sites
Florellaraye.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Florella and Florella is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, any changes or updates to a Linked Site, or any policies or practices of a Linked Site. Florella is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Florella of the Linked Site or any association with its operators.
Third-Party Services
Certain services made available via florellaraye.com are delivered by third-party sites and organizations. By using any product, service, or functionality originating from the florellaraye.com domain, you hereby acknowledge and consent that Florella may share such information and data with any third party with whom Florella has a contractual relationship to provide the requested product, service, or functionality on behalf of florellaraye.com users. See Florella’s Privacy Policy for more information.
Third-Party Accounts
You may be able to connect with Florella via third-party accounts. By connecting with Florella via your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to Florella in accordance with your privacy settings on those third-party sites. If you do not want information about you to be shared in this manner, do not connect with Florella via third-party accounts. See Florella’s Privacy Policy for more information.
Liability Disclaimer
FLORELLA LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS OF ANY KIND, REGARDING THE ACCURACY, ADEQUACY, AVAILABILITY, COMPLETENESS, RELIABILITY, SUITABILITY, TIMELINESS, AND/OR VALIDITY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND.
FLORELLA LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH FLORELLARAYE.COM MAY INCLUDE INACCURACIES OR ERRORS. FLORELLA LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FLORELLA LLC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA, OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF FLORELLA LLC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.
BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.
Indemnification
You agree to indemnify, defend, and hold harmless Florella, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement, your violation of any rights of a third party, or your violation of any applicable laws, rules, or regulations. Florella reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Florella in asserting any available defenses.
Arbitration
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding, or arbitration arises out of or concerns these Terms, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms or any disputes arising as a result of these Terms, whether directly or indirectly, including tort claims that are a result of these Terms. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision, shall be determined by the arbitrator. This arbitration provision shall survive the termination of these Terms.
Class Action Waiver
Any arbitration under these Terms will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE, AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Florella agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.
Jurisdiction and Enforcement
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS AGREEMENT IS GOVERNED BY THE LAWS OF THE STATE OF OHIO AND YOU HEREBY CONSENT TO THE EXCLUSIVE JURISDICTION AND VENUE OF COURTS IN OHIO IN ALL DISPUTES ARISING OUT OF OR RELATING TO THE USE OF THE SITE. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Florella as a result of this Agreement or use of the Site. Florella's performance of this Agreement is subject to existing laws and legal process, and nothing contained in this Agreement is in derogation of Florella's right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Florella with respect to such use.
If any part of this Agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Agreement shall continue in effect.
Termination or Restriction
Florella reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice.
Changes to Terms
Florella reserves the right, in its sole discretion, to change the Terms under which florellaraye.com is offered. The most current version of the Terms will supersede all previous versions. Florella encourages you to periodically review the Terms to stay informed of our updates.
Contact Information
Florella welcomes your questions or comments regarding these Terms. Please contact Florella through our contact form.
UNLESS OTHERWISE SPECIFIED HEREIN, THIS AGREEMENT CONSTITUTES THE ENTIRE AGREEMENT BETWEEN THE USER AND FLORELLA WITH RESPECT TO THE SITE AND IT SUPERSEDES ALL PRIOR OR CONTEMPORANEOUS COMMUNICATIONS AND PROPOSALS, WHETHER ELECTRONIC, ORAL OR WRITTEN, BETWEEN THE USER AND FLORELLA WITH RESPECT TO THE SITE. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this Agreement and all related documents be written in English.
Effective as of February 22, 2022
Privacy Policy
Florella respects your privacy. This Privacy Policy applies to florellaraye.com (the “Site”), a blog and e-commerce website operated by Florella LLC (“Florella”). YOUR USE OF FLORELLARAYE.COM CONSTITUTES YOUR CONSENT TO THE PRACTICES DESCRIBED IN THIS POLICY.
Cookies
Florella uses cookies to help this Site run effectively and to improve your browsing experience. Cookies are small pieces of data that websites store on a device, and they cannot be used to run programs or deliver viruses. Cookies are uniquely assigned to your device to help websites remember your preferences and understand how you use different features. Florella uses cookies to personalize your interaction with this Site and to analyze Site traffic and activity.
These functional and required cookies are always used to allow Squarespace, our hosting platform, to securely serve this Site to you.
These analytics and performance cookies are used on this Site only when you acknowledge our cookie banner.
Children (Under the Age of 13)
Florella does not knowingly collect, either online or offline, personal information from persons under the age of thirteen (13).
Depersonalized Data
Florella and its website host, Squarespace, automatically collect depersonalized data about visitors to this Site. This information can include:
IP address;
Browser, network, and device information;
Date and time stamps;
Searches (e.g., keywords directing visitors to this Site);
Referrals (e.g., pages visited prior to this Site);
Internal links (e.g., pages viewed while on this Site);
Clicking and scrolling behaviors.
Florella uses this information to operate the Site, to maintain quality and security of the Site, and to conduct general analytics regarding Site traffic and activity.
Personal Information
Florella may collect personally identifiable information to provide you with services and products offered on this Site. This information may include:
First and last name;
Mailing address;
Email address;
Phone number;
Payment information;
Inputs or selections for a service;
Inputs or selections for a product;
Uploaded files.
Florella does not collect any personal information about you unless you provide it to us. That said, you may be required to provide certain personal information to us when you elect to use certain services and/or products. This may include:
Emailing to an @florellaraye.com address;
Subscribing to updates;
Submitting a contact form;
Purchasing services and/or products;
Registering for an account;
Signing up for special offers.
Florella collects and uses the personal information you provide to operate and/or deliver the services and/or products you request. Additionally, we use your personal information to communicate with you via email, mail, or phone regarding the services and/or products you request, e.g., account maintenance, order confirmations, shipping notifications, appointment registrations, customer service responses, etc. It is not possible to unsubscribe from these messages.
Florella may contact you via email with post or product updates, cart reminders, special offers, and/or other marketing communication. In order to improve our services, we may receive a notification when you open an email from Florella or click on a link therein. If you would like to stop receiving marketing communications from Florella, you may opt out by clicking Unsubscribe at the bottom of any such email or by completing a contact form specifying "Marketing opt-out" in the subject.
Information Security
Florella secures your personal information from unauthorized access, use, or disclosure using Secure Sockets Layer (SSL) protocol. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption in the SSL protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed as 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and Florella through this Site cannot be guaranteed.
Information Sharing
Florella does not sell, rent, or lease your personal information to third parties.
Florella may share your personal information with certain third-party services in order to provide the services and/or products you requested. These third parties help us provide this Site and its features to you, effectively maintain communication with you, securely manage your data, and generally conduct Forella’s business. All such third parties are prohibited from using your personal information except to provide these services to Florella, and they are required to maintain the confidentiality of your information.
The third-party services this Site uses include:
Google Places API – address auto-completion
Google Workspace – data storage, administration
PayPal – payment processing
Squarespace – hosting, analytics, marketing, scheduling
Stripe – payment processing
Zapier – data porting
You may elect to connect with Florella via third-party accounts, such as social media. By connecting with Florella via these third-party accounts, you are sharing your personal information with both Florella and the third party in accordance with your privacy settings on those third-party sites. If you do not want information about you to be shared in this manner, do not connect with Florella via third-party accounts.
This third-party accounts you may elect to connect with Florella include:
Facebook
Instagram
TikTok
Florella may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Florella or the Site; (b) protect and defend the rights or property of Florella; and/or (c) act under exigent circumstances to protect the personal safety of users of Florella, or the public.
Always use caution when giving out any personally identifying information about yourself or your children in any Communication Services or Submissions (as defined in Terms and Conditions). Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Communications Services or Submissions, this information may be collected and used by others. If you use these Communication Services or Submissions, you are responsible for maintaining the confidentiality of your own personal information.
Information Deletion
Upon your request, but subject to the exceptions below, Florella will delete your personal information from our records and direct any third-party services to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
Complete the transaction for which the personal information was collected; provide a good or service requested by you or reasonably anticipated within the context of our ongoing business relationship with you; fulfill the terms of a written warranty or product recall conducted in accordance with federal law; or otherwise perform a contract between you and us;
Detect security incidents; protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
Debug to identify and repair errors that impair existing intended functionality;
Exercise free speech; ensure the right of another consumer to exercise his or her right of free speech; or exercise another right provided for by law;
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
Comply with the California Electronic Communications Privacy Act;
Comply with an existing legal obligation; or
Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
To request that Florella delete your personal information from our records, please complete a contact form specifying "Delete personal information" in the subject.
Changes to Policy
Florella reserves the right, in its sole discretion, to change this Privacy Policy. We will notify you about significant changes by sending a notice to the primary email address specified in your account, by placing a prominent notice on our Site, and/or by updating any privacy information. Your continued use of the Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
Florella welcomes your questions, concerns, or comments regarding this Policy. Please contact Florella through our contact form.
Effective as of February 22, 2022
Copyright Policy
Florella respects intellectual property rights and expects its users to do the same. This Copyright Policy applies to florellaraye.com (the “Site”), a blog and e-commerce website operated by Florella LLC (“Florella”). YOUR USE OF FLORELLARAYE.COM CONSTITUTES YOUR CONSENT TO THE PRACTICES DESCRIBED IN THIS POLICY.
By using this Site, you agree to: (a) observe the intellectual property rights of others (as defined in Terms and Conditions, Communication Services and Submissions), and (b) observe Florella’s intellectual property rights (as defined in Terms and Conditions, Intellectual Property).
Submitting A Notice Of Infringement On Your Copyright
If you witness infringement of your intellectual property rights on this Site, please submit a notice of infringement to inflo[at]florellaraye[dot]com. This notice of claimed copyright infringement must include the following information:
Identification of the copyrighted work claimed to have been infringed (e.g., a link to or clear description of the original work);
Identification of the allegedly infringing material and information reasonably sufficient to permit Florella to locate the material (e.g., a link to or clear description of the allegedly infringing materials);
Your contact information, including name, address, telephone number, and email address;
The following statement: “I hereby state that I have a good faith belief that the disputed use of the copyrighted material is not authorized by the copyright owner, its agent, or the law. I hereby state that the information in this notice is accurate and, under penalty of perjury, that I am the owner, or authorized to act on behalf of the owner, of the copyright or of an exclusive right under the copyright that is allegedly infringed.”; and,
An electronic signature of the copyright owner or a person authorized to act on their behalf (i.e., typed full name).
Florella’s response to such notices of alleged copyright infringement may include the removal or restriction of access to allegedly infringing material. Please note that information provided in a notice of copyright infringement may be forwarded to the user who posted the allegedly infringing content.
Please be aware that under applicable law, you may be liable for any damages, including without limitation costs and attorneys’ fees incurred by us or our users, if you knowingly materially misrepresent that material or activity is infringing. If you are unsure whether the material you are reporting is in fact infringing, you may wish to contact an attorney before filing a notification with us.
Submitting A Counter-Notification
If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, you may submit a counter-notice to inflo[at]florellaraye[dot]com in reply to our original email notification of removal. This counter-notice must include the following information:
Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled (e.g., description from the notification of removal);
Your name, address, and telephone number;
A statement that you consent to the jurisdiction of federal district court for the judicial district in which your address is located (or the federal district courts located in Franklin County, Ohio, if your address is outside of the United States), and that you will accept service of process from the person who provided the original notification or an agent of such person;
The following statement: "I swear, under penalty of perjury, that I have a good faith belief that the material was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled."; and,
An electronic signature (i.e., typed full name).
Upon receipt of a valid counter-notification, Florella will forward it to the notifying party who submitted the original notice of infringement. The notifying party will then have ten business days to notify us that they have filed legal action relating to the allegedly infringing material. If we don’t receive any such notification within ten business days, we may restore the material to the Site.
Notifying Florella of Potential Infringement On Our Copyright
You are not authorized to act on our behalf if you witness potential infringement of Florella’s intellectual property rights. Instead, please email the following information to inflo[at]florellaraye[dot]com:
A link to or clear description of our original work;
A link to or clear description of the allegedly infringing materials; and,
Your contact information, including name, address, telephone number, and email address.
Upon receipt of your email, Florella will research the potential infringement and, if necessary, submit a notice of infringement to the website, send a takedown notice to the web host, and/or a cease-and-desist letter to the unauthorized user. Your contact information will remain confidential, unless disclosure is required for lawful purposes or legal processes.
Notifying Florella of Our Potential Infringement On Your Copyright
Florella makes good faith efforts to accurately and appropriately cite sources within our work. If you believe Florella has inaccurately or inappropriately cited your original work or otherwise infringed on your copyright, please email the following information to inflo[at]florellaraye[dot]com:
A link to or clear description of your original work;
A link to or clear description of the allegedly infringing materials;
Your corrected citation and/or your desired outcome;
Your contact information, including name, address, telephone number, and email address.
Upon receipt of your email, Florella will review your original work against the allegedly infringing materials. We will correct the citation and notify you of the correction or respond to you regarding your desired outcome. Our goal is to reach a mutually agreeable resolution between creators without legal intervention.
Termination
In accordance with applicable law and under appropriate circumstances, Florella will terminate the accounts of repeat copyright infringers. We also reserve the right, in our sole discretion, to terminate any account for actual or apparent copyright infringement.
Changes to Policy
Florella reserves the right, in its sole discretion, to change this Copyright Policy. The most current version of the Policy will supersede all previous versions. Florella encourages you to periodically review the Policy to stay informed of our updates.
Contact Information
Florella welcomes your questions, concerns, or comments regarding this Policy. Please contact Florella through our contact form.
Effective as of February 22, 2022
Member Policy
If you enter a password to access any florellaraye.com page, you are a member. In addition to your agreement to Florella’s Terms and Conditions, Privacy Policy, and Copyright Policy, your membership constitutes your agreement to the additional terms, conditions, and notices contained herein.
Password Access
You are responsible for maintaining the confidentiality of the password, for restricting access to your device(s), and for all activity that occurs under the password.
You may not share or otherwise transfer the password and/or password-protected pages with any other person or entity.
You acknowledge that Florella is not responsible for third party access to your account that results from theft or misappropriation of your password.
Florella reserves the right to terminate passwords at our sole discretion and without notice.
Protected Assets
The password grants you access to Florella’s member area which contains protected assets. These protected assets are not available to the general public.
You may not share or otherwise distribute these protected assets to the general public.
You acknowledge that Florella reserves the right to share these protected assets with the general public if and when appropriate or necessary.
Florella reserves the right to remove or edit protected assets in our sole discretion and without notice.
Community Guidelines
As a member of Florella’s online community, you are expected to be a responsible citizen and respectful human.
By participating in Florella’s online community, you agree that you will not:
Violate any applicable laws or regulations;
Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others;
Publish, post, upload, distribute, or disseminate any defamatory, inappropriate, infringing, indecent, obscene, profane, or unlawful topic, name, material or information;
Upload any files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents;
Falsify or delete any author attributions, legal or other proper notices, or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
Upload any files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer;
Download any file posted by another user that you know, or reasonably should know, cannot be legally distributed in such manner;
Advertise or offer to sell or buy any goods or services for any business purpose, unless given explicit consent by Florella to do so;
Conduct or forward surveys, contests, pyramid schemes, or chain letters;
Harvest or otherwise collect information about others, including email addresses, without their consent;
Otherwise restrict or inhibit any other community member from using and enjoying Florella.
If another community member has violated Florella’s community guidelines, please submit a notice to inflo[at]florellaraye[dot]com. This notice of claimed violation should include the following information:
Identification of the claimed violation and information reasonably sufficient to permit Florella to assess the situation (e.g., a link or detailed description);
Your contact information, including name and email address.
Upon receipt of your email, Florella will research the potential violation. Please note that in researching the potential violation, Florella may share information provided in your notice with the alleged guideline violator, but your contact information will remain confidential unless disclosure is required for lawful purposes or legal processes.
If necessary and in accordance Florella’s Terms and Conditions, Communication Services, Florella will take action to remedy the violation. Remedies may include but are not limited to:
Reviewing, revising, or removing materials in violation of community guidelines;
Terminating membership of community guideline violators;
Disclosing any information as necessary to satisfy any applicable law, regulation, legal process, or governmental request.
Florella reserves the right to enforce community guidelines in our sole discretion.
Changes to Policy
Florella reserves the right, in its sole discretion, to change this Member Policy. We will notify you about significant changes by placing a prominent notice on our Site and/or by updating any member information. Your continued use of the Site after such modifications will constitute your: (a) acknowledgment of the modified Member Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
Florella welcomes your questions, concerns, or comments regarding this Policy. Please contact Florella through our contact form.
Effective as of February 22, 2022
Customer Policy
If you purchase products or services from florellaraye.com, you are a customer. In addition to your agreement to Florella’s Terms and Conditions, Privacy Policy, and Copyright Policy, your purchase constitutes your agreement to the additional terms, conditions, and notices contained herein.
Accepted Payment Methods
As of February 2022, Florella accepts payment through the third-party services Paypal and Stripe. Please refer to Terms and Conditions, Third-Party Services, and Privacy Policy, Information Sharing, for more information on Florella’s use of third-party services. Please refer to PayPal’s legal agreements for your use of their service, or to Stripe’s services agreement for your use of their service.
Shipping and Delivery
As of February 2022, Florella ships zines via USPS First Class Mail. Florella will ship zines within two (2) business days of purchase, and estimated delivery time for the standard envelope is one (1) to five (5) business days from the date of postmark. Tracking for USPS First Class Mail is available only through USPS’s Informed Delivery service.
As of February 2022, Florella ships zine bundles via USPS First Class Package Service. Florella will ship zine bundles within two (2) business days of purchase, and estimated delivery time for the padded envelope is one (1) to three (3) business days from the date of postmark. Tracking for USPS First Class Package Service will be sent to the customer email address provided at the time of purchase.
Returns and Refunds
As of February 2022, Florella cannot accept returns or issue refunds due to the personal nature of the products and services. Items in the shop are marked as final sale for this reason. If you encounter extenuating circumstances and/or would like Florella to consider an exception to this policy, please email inflo[at]florellaraye[dot]com with your order number and your reason for requesting a return or refund. All such requests will be reviewed on a case-by-case basis, and you will receive a reply within one (1) business day. Our goal is to reach a mutually agreeable resolution.
Changes to Policy
Florella reserves the right, in its sole discretion, to change this Customer Policy. We will notify you about significant changes by placing a prominent notice on our Site and/or by updating any customer information. Your continued use of the Site after such modifications will constitute your: (a) acknowledgment of the modified Customer Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
Florella welcomes your questions, concerns, or comments regarding this Policy. Please contact Florella through our contact form.
Effective as of February 22, 2022
Health Statement
As stated on each page of florellaraye.com, Florella is not a healthcare provider and reiki, ayurveda, and yoga are not substitutes for healthcare. Read more.
By accessing florellaraye.com, browsing the Site’s content, practicing any activities published on the Site, and/or purchasing any products or services from Florella LLC, you understand that:
The content, activities, products, and services provided by Florella LLC through florellaraye.com are for general information purposes only. This general information is provided in good faith; however, Florella LLC makes no representations of any kind regarding the accuracy, adequacy, availability, completeness, reliability, suitability, timeliness, and/or validity of the Site’s content, activities, products, or services.
Florella LLC makes no warranties of any kind that the Site’s content, activities, products, or services are safe, appropriate, or effective for you. The general information provided through florellaraye.com should neither be considered nor used as a substitute for medical advice, diagnosis, or treatment from a qualified healthcare provider. Always seek the advice of a qualified healthcare provider for your specific medical needs.
Florella LLC is not liable for any injury, illness, or impairment resulting from your voluntary use of or reliance on the content, activities, products, or services provided through florellaraye.com. Your use of florellaraye.com and your reliance on any information on this Site, including but not limited to the general alternative health practices presented, are solely at your own risk.
See Terms and Conditions, Liability Disclaimer, for more information.
Changes to Statement
Florella reserves the right, in its sole discretion, to change this Health Statement. The most current version of the Statement will supersede all previous versions. Florella encourages you to periodically review the Statement to stay informed of our updates.
Contact Information
Florella welcomes your questions, concerns, or comments regarding this Statement. Please contact Florella through our contact form.
Effective as of February 22, 2022